


Essential Phone Scripts & Email Templates Package
This package includes all the essential email templates and phone scripts you’ll need to ensure that your telehealth communications with future and current clients are professional. Each template includes statements about emergency safety resources for times when you are unable to respond to client needs immediately. These scripts/templates are designed to save you time so that you can spend that time focusing on clients rather than administrative tasks.
This package includes 8 scripts/templates in total, including the following:
Voicemail Scripts:
Standard Outgoing Voicemail Message Script
Out of Office Outgoing Voicemail Script
Away Message Templates:
Away Message for Client Portal Chat/Secure Messaging during off hours
Away Message for Client Portal Chat/Secure Messaging during Vacation
Email Account Templates:
Email Template for 1st Response to Outreach about Interest in Practice (no waitlist).
Email Template for 1st Response to Outreach about Interest in Practice (when you ARE running a waitlist).
Email Template for Away Message for Email Account when Out of Office
Template for Standard Language to include in your email Signature Block
Each template is designed for you to customize to your own practice.
REFUND POLICY
All sales of digital downloads and courses are final.NO REFUNDS on digital downloads or online courses.
TECHNOLOGY CHALLENGES
If you have issues opening the file after purchase, please reach out via the contact page and we will be happy to help
DISCLAIMER
Dr. Jennifer Steiner and BTB Center for Practice Growth, LLC. are not responsible for ensuring that these templates meet legal or ethical requirements for your specific practice; these templates are intended to be a suggested place to start. You are ultimately responsible for ensuring that your practice policies and communications (e.g. voicemails, away messages, email messages, etc.) are compliant with legal guidelines for your state/region/jurisdiction, and ethical guidelines for your specific license.
This package includes all the essential email templates and phone scripts you’ll need to ensure that your telehealth communications with future and current clients are professional. Each template includes statements about emergency safety resources for times when you are unable to respond to client needs immediately. These scripts/templates are designed to save you time so that you can spend that time focusing on clients rather than administrative tasks.
This package includes 8 scripts/templates in total, including the following:
Voicemail Scripts:
Standard Outgoing Voicemail Message Script
Out of Office Outgoing Voicemail Script
Away Message Templates:
Away Message for Client Portal Chat/Secure Messaging during off hours
Away Message for Client Portal Chat/Secure Messaging during Vacation
Email Account Templates:
Email Template for 1st Response to Outreach about Interest in Practice (no waitlist).
Email Template for 1st Response to Outreach about Interest in Practice (when you ARE running a waitlist).
Email Template for Away Message for Email Account when Out of Office
Template for Standard Language to include in your email Signature Block
Each template is designed for you to customize to your own practice.
REFUND POLICY
All sales of digital downloads and courses are final.NO REFUNDS on digital downloads or online courses.
TECHNOLOGY CHALLENGES
If you have issues opening the file after purchase, please reach out via the contact page and we will be happy to help
DISCLAIMER
Dr. Jennifer Steiner and BTB Center for Practice Growth, LLC. are not responsible for ensuring that these templates meet legal or ethical requirements for your specific practice; these templates are intended to be a suggested place to start. You are ultimately responsible for ensuring that your practice policies and communications (e.g. voicemails, away messages, email messages, etc.) are compliant with legal guidelines for your state/region/jurisdiction, and ethical guidelines for your specific license.